Transfer:
Transfer funds from one account to another (current savings for example): The customer enters the amount to be transferred and numbers of both accounts (and the key in most cases) in this way funds are transferred one account to another.
Wire transfers:
Users can transfer funds simply scanning in the system the account numbers and routing them.
Location of branches / ATMs:
The office addresses can be faxed if the user chooses the option fax on demand.
Credit card information:
New users can receive information about recently received and ask for their rights on the same card. Those who are old card holders can receive detailed information about new services, balances, payments, addresses to send payments, interest rate and currency conversion.
Online bill payment:
Users manage their banks or corporations payment deduction from your savings or checking accounts. They communicate with the system and enter the account you are going to pay (credit card, services, etc.) and then enter the account from which they will make the payment, password or code. Payment is automatically applied to an specific account.
Transaction information:
Anyone can call an audio-response system to meet any aspect of your accounts: Balance, checks in exchange, among others. You can also get information transfer funds, order checks / deposits, withdrawals and card information (order an additional card, change the password, etc.)
Loan applications:
The user can call an audio-response system to browse about the loan options available and the requirements to access them. They may get a fax on options or directly select one of the options of loan. Those with loans, can check the status of the same (payment information, balance, debt, etc.).
Mortgage information:
In Audio-response can be ascertained by new mortgage options: Entering information on your annual salary and credit history, the system informs users which types of mortgage rate and what is the price range of housing belonging that category. The system can also make contributions to rates more competitive market interests.
Lost card reports:
An audio response system is used to report a lost card immediately to freeze the account. This ensures that no one can use a stolen card, while the cardholder does report it to the financial institution. The system tells what must be done to get a new card and what to do if it is found.
New credit cards verification :
In the case of new cardholders, the system can provide activation of t card through the entry of highly confidential information, to ensure that card has been received by right person.
Checkbooks orders:
You enter the account number, address, telephone number that should start new checks, etc. Checkbooks can be paid by credit card and payment information is verified before the end of the call.
Tax Information:
Users must pay any taxes, they can get the forms by fax or accurate information on amount payable.
Exchange rates of foreign currencies:
Investors and Travelers can call the Audio-response system for most exchange rates of foreign currencies as well as most market interest rates.
Polls:
The system can be implemented to drive several opinion polls during the year and the results shed much faster than a manual count of ballots or handmade formats. They can conduct user surveys, the results are calculated by simply pressing a button.
Reminders:
The system can be used as a reminder to notify users that are about to expire payment of any loan or similar obligation.