Telemarketing is a call tool , modern and efficient, serving in organizations and business of any size to negotiate with communication products or services. Unlimited access to markets, increasing sales and achieve their goals more quickly and effectively. Their costs are lower than traditional methods.

Telemarketing is done with properly trained telephone operators to talk on the phone, conveying sympathy and optimism, a pleasant voice, with high cultural level, and also working with natural light and confidentiality, making your calls fully guaranteed. Telephone equipment have the latest technology,electronic and computer resources that complete the mission. All management is done by computer, automatic dialing from the database, which eliminate errors and save time.

 

Telemarketing Advantages

• Call Center presents itself as your company.
• the call center purpose is transmitting without delay.
• Vices that its employees may have acquired over time are eliminated.
• Calling is produced on the most appropriate dates and times.
• You reach anywhere, with smaller than traditional selling costs.
• It is impacted as a modern tool.
• The result is known management on the spot.
• your image company is enhanced.

 

It is wrong thinking that call centers are limited to large companies where a swarm of telephone operators running around the phone. In other words, any organization with two or more persons who devote Call Processing either inbound or outbound is for practical purposes, a call center.

It is when the service quality and staff productivity depend strictly on technologies used. However, it is modeled on call processing You can set the corresponding CTI applications (Computer Telephony Integration) and identify the technologies that support them.

The challenge is achieve the most advanced call center functions, another way conveyed through CTI-Link connections, telephone systems that do not have or when the system size does not justify it.

Manager for VOX ACD (Automatic Call Distribution) is the interface through agents activity and queues callers is administered. It is the primary administrative call tool in center solution.